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I'm due an upgrade but why is it only showing iPhone. I want a Samsung phone?

Best answer by MZone

@Juju2 please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

Also try another browser if trying to do it online. 

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MZone
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  • May 30, 2025

@Juju2 please call the sales team on 02071391397 between 9am-6pm Monday-Friday, and they should be able to help further.

Also try another browser if trying to do it online. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • May 30, 2025

Hi ​@Juju2 

 

I’d recommend the above from ​@MZone, if you aren’t seeing an upgrade option in the app you’re happy with, we’d recommend seeing what the sales team can do.

 

Tom