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Upgrade allowance not set correctly

  • June 2, 2025
  • 1 reply
  • 10 views
W
Community Member

Hi, I upgraded yesterday and the package details are set incorrectly. I agreed 500g data, but it’s saying only 10g. 

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • June 2, 2025

    Hi ​@wendy.harrison  it can sometimes take a little time to update.

    Can you try closing and reloading the app?

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