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Question

Upgrade allowance not set correctly

  • June 2, 2025
  • 1 reply
  • 7 views

Hi, I upgraded yesterday and the package details are set incorrectly. I agreed 500g data, but it’s saying only 10g. 

1 reply

Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1225 replies
  • June 2, 2025

Hi ​@wendy.harrison  it can sometimes take a little time to update.

Can you try closing and reloading the app?