Upgrade email says yes, App says no | iD Mobile Community
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Upgrade email says yes, App says no

  • July 13, 2024
  • 3 replies
  • 104 views

I've had my upgrade notification email earlier today, but there seems to be no way to do it either on the app or the website. Am I missing something obvious?

Best answer by Matthew T

In that case @Andrew Brooks, please call our Sales team on 0800 049 0250. Thanks.

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3 replies

Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • July 24, 2024

Hey @valiant33,

Please click this link: https://www.idmobile.co.uk/upgrades to upgrade.

Thanks.


Andrew Brooks
New Contributor
  • New Contributor
  • July 28, 2024

I have tried the above but it doesn't resolve the question, it's a roundabout 


Matthew T
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • July 29, 2024

In that case @Andrew Brooks, please call our Sales team on 0800 049 0250. Thanks.