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upgrade from 30 day sim only .

  • July 19, 2025
  • 4 replies
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P
New Contributor

I have bought a 1 month sim only with a look of upgrading in 6 months.

When I click upgrade I get a message saying the plan type can’t be upgraded why not try and change plan instead.

will this change in 6 months or do I need to be on another plan for 6 months to be eligible for an upgrade? 
 

Thanks hope this makes sense my sim was bought via Uswitch.

Best answer by andewhite

Thanks for the reply so I don’t need to change plans as it’s suggested to me ? I was just concerned that a 1 month plan doesn’t get the option to upgrade?.

 

I think you’ll need to have a record, of paying your current plan on-time (by direct debit) over a minimum of 6-months, before any upgrade options become available, ​@Prime123. 

    4 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 21, 2025

    Hey there ​@Prime123, when you’re eligible to upgrade, it’ll show on the app/website that you’re eligible, or we’ll email you for example, and you can then view upgrade options via our app/website when logged in then :)

     

    Thanks,

    Tyler

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    New Contributor
    • Prime123
    • Author
    • New Contributor
    • July 21, 2025

    Thanks for the reply so I don’t need to change plans as it’s suggested to me ? I was just concerned that a 1 month plan doesn’t get the option to upgrade?.

     

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • July 21, 2025

    Thanks for the reply so I don’t need to change plans as it’s suggested to me ? I was just concerned that a 1 month plan doesn’t get the option to upgrade?.

     

    I think you’ll need to have a record, of paying your current plan on-time (by direct debit) over a minimum of 6-months, before any upgrade options become available, ​@Prime123. 

    Forum member (non-iD).
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • July 21, 2025

    Hi ​@Prime123 

     

    Thanks for your reply. 

    As ​@andewhite has advised, the option to upgrade may become available following a good record of payment for the current plan. 

    Please get back in touch with any questions. 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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