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Question

Upgrade from phone to sim only.

  • July 21, 2025
  • 1 reply
  • 145 views
Brian Hill
New Contributor

I currently have a 24mth sim + phone contract. I’m in the upgrade window. Can I swap to a sim only deal now? Or do I need to wait until the 24mths are up?

is the phone mine to keep? 
if I can pick a new sim only upgrade deal today, will my monthly instalments drop notes to the sim only price it do I pay for the current contact AND the new deal during the overlap? 
thanks. 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 22, 2025

    Hey there ​@Brian Hill, if you’re eligible for an early upgrade, you can change to SIM only now, for sure, and the phone would be yours to keep. If you upgrade now, your next bill would be pro-rata’d, between the old and new price, and after that bill, your contract would change to the new plan amount each month.

     

    If you need help upgrading, you can call our sales team on 02071391397 between 9am-6pm, Monday-Friday.

     

    Thanks,

    Tyler

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