Skip to main content
Question

Upgrade more on app than online

  • July 9, 2025
  • 2 replies
  • 18 views
Fran Frank Francis
Community Member

I am eligible for an upgrade however the price offered for an upgrade is more than the online price. I just want the online price.

    2 replies

    andewhite
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • andewhite
    • Platinum 
Contributor
    • July 9, 2025

    You can also discuss your upgrade options with the iD sales team, ​@Fran Frank Francis.

    Call the team on 020 7139 1397 between 9am - 6pm - good luck! 

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • July 9, 2025

    Hey there ​@Fran Frank Francis, as kindly advised by ​@andewhite, if you wish to discuss upgrade options, please call our sales team on the phone number above during opening hours.

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement