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upgrade query data

  • April 27, 2025
  • 1 reply
  • 20 views
Sa Rah
Community Member

Just upgraded to 150gb monthly sim only. Confirms this on order but on mobile app says 1.5gb monthly. Should I be concerned ?

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • April 28, 2025

    Hey there ​@Sa Rah, sorry to hear that. I believe this is a glitch on the app at the moment, that our teams are working on resolving. 

     

    Does it show this via both the iD Mobile app, as well as the website please?

     

    Thanks,

    Tyler

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