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upgrade question

  • May 29, 2025
  • 2 replies
  • 22 views
E
Community Member

Hi,

I recently upgraded my contract in store with curry's, I have all paper work related. But I am not sure when the contract change will happen. As I can see it's still showing as my current contract on the mobile app

    2 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • May 29, 2025

    Are you sure it was an upgrade at not a new connection?

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • May 30, 2025

    Hi ​@Ewanm 

     

    Were you given a new number with this upgrade from in store?

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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