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upgrade stock

  • May 23, 2025
  • 6 replies
  • 95 views
H
New Contributor

I am looking to upgrade to a Google pixel 9a and the white colour is out of stock. Do you have any idea when it will be restocked or I will just look to get the phone from another network.

Best answer by Decembersangel72

Hi ​@Holly Louise Pennington 

The only problem you will encounter, if you purchase this model from another network or a private seller (e.g. Ebay), is if VoLTE is not already enable on the handest and the software installed is that of a different provider (to the one you want to connect to) which means you will not be able to get the software update to enable it.
Many do not understand that when phones are sold by networks they have their own software installed on them and unless you are connected to that network you will never get any software updates. 
E.g. I got a hand-me-down SG J4+ from my sister that she had purchased from Vodafone. When 3G was turned off and I tried to connect to VoLTE (4G) I was unable to do so, even though it was VoLTE compatible, and couldn’t update the software to enable it (as I was using the THREE network and not Vodafone). It wasn’t until I loaded ‘uncontrolled’ software onto the phone that I was able to get the software update to enable VoLTE as all updates were now sent by Samsung rather than a network provider. 
So, if you DO purchase this handset from another network (and wish to use it with iD Mobile) then confirm that it is either 1) already VoLTE enabled or 2) it is not locked to their/any providers software.

Good luck x



 

    6 replies

    Decembersangel72
    Gold Contributor
    Forum|alt.badge.img+16

    Hi ​@Holly Louise Pennington 

    The only problem you will encounter, if you purchase this model from another network or a private seller (e.g. Ebay), is if VoLTE is not already enable on the handest and the software installed is that of a different provider (to the one you want to connect to) which means you will not be able to get the software update to enable it.
    Many do not understand that when phones are sold by networks they have their own software installed on them and unless you are connected to that network you will never get any software updates. 
    E.g. I got a hand-me-down SG J4+ from my sister that she had purchased from Vodafone. When 3G was turned off and I tried to connect to VoLTE (4G) I was unable to do so, even though it was VoLTE compatible, and couldn’t update the software to enable it (as I was using the THREE network and not Vodafone). It wasn’t until I loaded ‘uncontrolled’ software onto the phone that I was able to get the software update to enable VoLTE as all updates were now sent by Samsung rather than a network provider. 
    So, if you DO purchase this handset from another network (and wish to use it with iD Mobile) then confirm that it is either 1) already VoLTE enabled or 2) it is not locked to their/any providers software.

    Good luck x



     

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    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • May 26, 2025

    Hey there ​@Holly Louise Pennington, thank you for reaching out. 

     

    You will need to keep an eye out on our deals via our website for the latest stock:

     

    https://www.idmobile.co.uk/shop/pay-monthly/google-pixel-9a-128gb-porcelain?rp=IDW8X057|IDWID02&affiliate=Google|New%20-%20Brand%20-%20Google%20Pixel%209%20Range|Brand%20-%20Google%20Pixel%209a&gad_source=1&gad_campaignid=21513217812&gbraid=0AAAAADclDJX6GvjvmWe8UvI88GYUEtDY5&gclid=EAIaIQobChMIkYGK6-HAjQMVJpFQBh2NnhlREAAYASAAEgJslfD_BwE

     

    If you’d like however, we can drop you a PM and see with our warehouse team if/when we’re expecting the next stock intake for this specific phone and colour? If so, please do let us know.

     

    Thanks,

    Tyler

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    Andrew DeSilva
    New Contributor

    Hi, can you tell me when pixel 9a 128gb porcelain is back in stock please?

    N
    iD Mobile Employee
    Forum|alt.badge.img+22
    • Natalie W
    • iD Mobile Employee
    • June 2, 2025

    Hi ​@Andrew DeSilva 

     

    Thanks for getting in touch. 

     

    We will update our website as soon as stock becomes available. 

    If you would like further information regarding the dates for this, please let us know and we can send a private message.

     

    Natalie 

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Andrew DeSilva
    New Contributor

    Hi ​@Andrew DeSilva 

     

    Thanks for getting in touch. 

     

    We will update our website as soon as stock becomes available. 

    If you would like further information regarding the dates for this, please let us know and we can send a private message.

     

    Natalie 

     

    Yes please send me a private message regarding the dates for this 

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • June 2, 2025

    No worries ​@Andrew DeSilva 

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

    We’ll see you there.
     

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