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Question

upgrade stock


I am looking to upgrade to a Google pixel 9a and the white colour is out of stock. Do you have any idea when it will be restocked or I will just look to get the phone from another network.

6 replies

Decembersangel72
Silver Contributor
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Hi ​@Holly Louise Pennington 

The only problem you will encounter, if you purchase this model from another network or a private seller (e.g. Ebay), is if VoLTE is not already enable on the handest and the software installed is that of a different provider (to the one you want to connect to) which means you will not be able to get the software update to enable it.
Many do not understand that when phones are sold by networks they have their own software installed on them and unless you are connected to that network you will never get any software updates. 
E.g. I got a hand-me-down SG J4+ from my sister that she had purchased from Vodafone. When 3G was turned off and I tried to connect to VoLTE (4G) I was unable to do so, even though it was VoLTE compatible, and couldn’t update the software to enable it (as I was using the THREE network and not Vodafone). It wasn’t until I loaded ‘uncontrolled’ software onto the phone that I was able to get the software update to enable VoLTE as all updates were now sent by Samsung rather than a network provider. 
So, if you DO purchase this handset from another network (and wish to use it with iD Mobile) then confirm that it is either 1) already VoLTE enabled or 2) it is not locked to their/any providers software.

Good luck x



 


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 4297 replies
  • May 26, 2025

Hey there ​@Holly Louise Pennington, thank you for reaching out. 

 

You will need to keep an eye out on our deals via our website for the latest stock:

 

https://www.idmobile.co.uk/shop/pay-monthly/google-pixel-9a-128gb-porcelain?rp=IDW8X057|IDWID02&affiliate=Google|New%20-%20Brand%20-%20Google%20Pixel%209%20Range|Brand%20-%20Google%20Pixel%209a&gad_source=1&gad_campaignid=21513217812&gbraid=0AAAAADclDJX6GvjvmWe8UvI88GYUEtDY5&gclid=EAIaIQobChMIkYGK6-HAjQMVJpFQBh2NnhlREAAYASAAEgJslfD_BwE

 

If you’d like however, we can drop you a PM and see with our warehouse team if/when we’re expecting the next stock intake for this specific phone and colour? If so, please do let us know.

 

Thanks,

Tyler


Andrew DeSilva
New
 Contributor

Hi, can you tell me when pixel 9a 128gb porcelain is back in stock please?


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  • iD Mobile Employee
  • 2255 replies
  • June 2, 2025

Hi ​@Andrew DeSilva 

 

Thanks for getting in touch. 

 

We will update our website as soon as stock becomes available. 

If you would like further information regarding the dates for this, please let us know and we can send a private message.

 

Natalie 

 


Andrew DeSilva
New
 Contributor
Natalie W wrote:

Hi ​@Andrew DeSilva 

 

Thanks for getting in touch. 

 

We will update our website as soon as stock becomes available. 

If you would like further information regarding the dates for this, please let us know and we can send a private message.

 

Natalie 

 

Yes please send me a private message regarding the dates for this 


Siân
iD Mobile Employee
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  • iD Mobile Employee
  • 1323 replies
  • June 2, 2025

No worries ​@Andrew DeSilva 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.