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upgraded phone

  • April 27, 2025
  • 1 reply
  • 34 views
L
Community Member

I upgraded my phone this morning but I have no confirmation so I have accidentally done this twice can you help me. 

Best answer by Tyler C

Hey there ​@lindze94, we’re sorry to hear that.

 

I’d recommend calling our sales team ASAP on 02071391397 between 9am-6pm, Monday-Friday, and see if they can assist with cancelling one order. If you call and they cannot assist, please do let us know.

 

Thanks,

Tyler

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • Answer
    • April 28, 2025

    Hey there ​@lindze94, we’re sorry to hear that.

     

    I’d recommend calling our sales team ASAP on 02071391397 between 9am-6pm, Monday-Friday, and see if they can assist with cancelling one order. If you call and they cannot assist, please do let us know.

     

    Thanks,

    Tyler

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