Hi, my name is James.
i spoke to live chat today. I’m currently on a sim only and can’t upgrade till August. I am told that when I upgrade that because my plan is £19.99 I would only be able to upgrade to a device of that airtime/data value or less??? That can’t be right????
I am told that when I upgrade that because my plan is £19.99 I would only be able to upgrade to a device of that airtime/data value or less???
This is incorrect.
They said that due to my initial credit check and I’m in a sim only I couldn’t just choose and phone I’d be restricted. And that I wouldn’t qualify for a top end hand set
Hi
So once I upgrade to a phone after 6 months… fast forward two years when that contract ends… would I still be bound to the same restrictions on my upgrade in two years? Or can I choose any phone I want after that?
It would depend on your plan and payment history
Our Sales Team would be able to advise you further at the time, but it is possible you will be able to opt for a higher tier handset.
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