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upgrading my plan

  • April 17, 2025
  • 2 replies
  • 30 views

On the ID app it shows me numerous upgrade options to change my existing pay monthly sim plan. However when I choose the option I want and try to checkout it always comes back with an error. 

Best answer by WelshPaul

Try calling the iD Mobile iD sales team on 020 7139 1397, during normal office hours. They should be able to arrange an upgrade for you, hassle free!

2 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • April 17, 2025

Try calling the iD Mobile iD sales team on 020 7139 1397, during normal office hours. They should be able to arrange an upgrade for you, hassle free!


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • April 18, 2025

Hey there ​@Leeedwards28, we hope the kind advice from ​@WelshPaul has been able to help.

 

Let us know if any further questions.

 

Thanks,

Tyler