where is upgrade eligibility date found?? | iD Mobile Community
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where is upgrade eligibility date found??

  • October 1, 2024
  • 4 replies
  • 73 views

Ellee8184
New Contributor

I just want to know where I can find my upgrade eligibility 

This topic has been closed for replies.

4 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • October 4, 2024

Hi @Ellee8184 

 

This should be found on your app home page.

 

 

Tom


Hi can you please tell me when I can upgrade 

 


Well my app doesn’t work so can you please just tell me

 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • December 3, 2024

@shanenorman131092 ​@Ellee8184,

You can view the upgrade date on the home page of the app.

It should say upgrade due on DD/MM/YYYY (# days remaining)

If you can’t see it you’ll need to make sure that there is a active direct debit on the account first.

 

Kash