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why has plan cost not reduced

  • April 3, 2025
  • 3 replies
  • 48 views
N
New Contributor
  • Nmd
  • New Contributor

Why has my monthly cost not decreased as my phone plan is up and I have fully paid for my device. I expected a decrease in monthly cost

    3 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • April 3, 2025

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      N
      New Contributor
      • Nmd
      • Author
      • New Contributor
      • April 3, 2025

      Thank you so much

        Tom
        iD Mobile Employee
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        • Tom
        • iD Mobile Employee
        • April 4, 2025

        Hi ​@Nmd 

         

        Once your contracted term is up, the account holder will need to manually make a change to their account, this wouldn’t happen automatically, we’d recommend the links above from ​@MZone.

         

        Tom

        Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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