Solved
Can I change my plan up or down in the middle of the month?
Can I change my £10 a month plan with 5gb of data to £10 a month with 10gb data before the end of the month?
Best answer by Mohammed H
Hello @xanpb_2004 ,
Welcome to the iD Community.
You can change a plan at any time, be it the start of the month, middle or end.
There are a few restrictions though, the main ones being:
You need to be on a plan for at least 31-days before changing to a new plan
You need to have at least been with us for 30-days before requesting your first plan change
You need to ensure you have no outstanding balance/overdue balance.
You can carry out a tariff change from within the iD app/MyAccount.
Mohammed
View originalWelcome to the iD Community.
You can change a plan at any time, be it the start of the month, middle or end.
There are a few restrictions though, the main ones being:
You need to be on a plan for at least 31-days before changing to a new plan
You need to have at least been with us for 30-days before requesting your first plan change
You need to ensure you have no outstanding balance/overdue balance.
You can carry out a tariff change from within the iD app/MyAccount.
Mohammed
This topic has been closed for replies.
Hello @xanpb_2004 ,
Welcome to the iD Community.
You can change a plan at any time, be it the start of the month, middle or end.
There are a few restrictions though, the main ones being:
You need to be on a plan for at least 31-days before changing to a new plan
You need to have at least been with us for 30-days before requesting your first plan change
You need to ensure you have no outstanding balance/overdue balance.
You can carry out a tariff change from within the iD app/MyAccount.
Mohammed
Welcome to the iD Community.
You can change a plan at any time, be it the start of the month, middle or end.
There are a few restrictions though, the main ones being:
You need to be on a plan for at least 31-days before changing to a new plan
You need to have at least been with us for 30-days before requesting your first plan change
You need to ensure you have no outstanding balance/overdue balance.
You can carry out a tariff change from within the iD app/MyAccount.
Mohammed
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