Question

Can't Upgrade

  • 24 May 2020
  • 1 reply
  • 14 views

I’ve been struggling to upgrade online. Every time I go to payment, it just tells me my payment has been unsuccessful. There’s no option for choosing a billing address or delivery Address either.


1 reply

Userlevel 3
Badge +5

Hi @Alexcox 

Have you tried to amend the address prior to upgrading to ensure it matches the billing address for the card used? 

Regards

Aklima

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