My 2 year contract on buying a new phone runs out mid April. I’ve had an email telling me I can then swap to a 30 day SIM only contract @ £6, and I’d like to do this - but there is no option given in ‘My Account’. There are options for other more expensive contracts, but not for the SIM only contract.
Obviously it’s unllikely that ID can respond at the moment. Does anyone know how to get this done? I don’t know if the SIM only option doesn’t appear because I’m still in contract, but I’d like to organise a seamless transition - rather than change after the contract ends and pay another month at the high rate. Many thanks if you can help.
Best answer by Nikhil P
Rather than upgrading, you can simply change your plan to a 30-day SIM in the app, it’s really quick and usually takes a few hours, before your new plan is live. You can find out how to change your plan here.
Once you’re out of your 24-month contract, there won’t be a fee to change your plan, however your first bill after you process your change may look a bit different than usual.
If you’ve already paid for your old plan, then you process a plan change, we’ll be sure to credit you for the overpayment, and this will appear on your next bill. So, you don’t have to do it on the day your contact ends, as we’ll credit the difference, but if you’re changing your plan and not upgrading, do, do it after your contract ends.
Once you’ve changed your plan to a 30 day SIM, you can change your plan once every 30 days, so it’s worth keeping an eye on what’s available for you to change to.
Hope this helps.