Since my upgrade from 12month to monthly plan I have had various problems. I managed to speak to someone once and they appeared to have sorted it then it went wrong And due to it being impossible to contact I'd since that 1 call over the phone or live chat. I ended going to the local car phone warehouse shop. They found that my sim had been deactivated. They gave me a new sim and I kept my number. Then. A new sim appeared and now I have 1 number. 1 account but 2 separate direct debits. Its Still impossible to contact id so which direct debit do I cancel?? Obviously I'm getting fairly miffed about this. CanAnyone help
Best answer by Ryan
We will issue you a PM now from our Support Team so that we can check which active plans you have to ensure you are left with just 1 to pay for.