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Need unlimited minutes for working from home

  • 22 October 2020
  • 3 replies
  • 20 views

I am having to upgrade my personal phone plan because I am working from home and my employer won’t provide me with a phone. 

 

I currently pay £13.99 and only get 200 minutes, this is not enough for my work, I need unlimited. 

I’m happy to swap texts for minutes or some way I can keep the cost low.

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Best answer by Will 24 October 2020, 17:55

Hi @jstrain,

 

You can change your plan through your App, we have lots of unlimited minutes available at the moment. Please click here  to see how it’s done and all the benefits of performing a plan change.

 

If you need further assistance, please do let us know and we’ll be happy to provide it.

 

Will

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3 replies

Userlevel 5
Badge +7

Hi @jstrain,

 

You can change your plan through your App, we have lots of unlimited minutes available at the moment. Please click here  to see how it’s done and all the benefits of performing a plan change.

 

If you need further assistance, please do let us know and we’ll be happy to provide it.

 

Will

Hi, Thanks, I have looked at the changes that are available to me, however they all involve getting more data, all I need is more minutes.

Is there any way I can just change my plan to unlimited minutes? 

Jen.

Userlevel 7
Badge +9

Hello @jstrain,

Are you on a handset plan or a SIM-only contract?

For SIM-only contracts, we may be able to look at getting a plan that has more minutes, but if you’re on a handset contract, the plans shown to you are the only ones that would be available.

 

You can use Whatsapp to make audio calls that only uses data/WiFi instead of using your minutes.

 

Mohammed

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