sim upgrade without an online account | iD Mobile Community
Skip to main content
Solved

sim upgrade without an online account

  • January 10, 2021
  • 1 reply
  • 37 views

My mum does not have an account as she went instore to buy her sim card, and doesn't use Internet. We would like to change the sim card as there is a cheaper one you have available. How does she do this?? As there is no account, I have registered to get this far on her behalf. Any help would be grarefully recieved.

Best answer by Ryan D

Hi @Oldlady,

Would you be able to assist her with changing her SIM plan through her online account? It may need registering first of all if she has never logged in before. She can register for an account using this link. Let us know how it goes.

Ryan

This topic has been closed for replies.

1 reply

Ryan D
iD Mobile Employee
  • iD Mobile Employee
  • Answer
  • January 12, 2021

Hi @Oldlady,

Would you be able to assist her with changing her SIM plan through her online account? It may need registering first of all if she has never logged in before. She can register for an account using this link. Let us know how it goes.

Ryan