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Temporarily Stopping Contracts

  • March 26, 2020
  • 1 reply
  • 251 views

Can I temporarily stop my contract and carry on the same deal later?

Best answer by Mohammed H

Hello @Mattheu,

 

We don’t support the facility to pause and resume a contract, sorry about that.

 

Are you on a SIM-only plan? 

You can look at changing plans here: https://community.idmobile.co.uk/plan-change-69/how-to-change-your-plan-31884

Switching to a cheaper option if it’s not in use may help, then switch back to a new plan when you’ll be using it.

 

Mohammed

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1 reply

Mohammed H
iD Mobile Employee
  • iD Mobile Employee
  • 7962 replies
  • Answer
  • March 27, 2020

Hello @Mattheu,

 

We don’t support the facility to pause and resume a contract, sorry about that.

 

Are you on a SIM-only plan? 

You can look at changing plans here: https://community.idmobile.co.uk/plan-change-69/how-to-change-your-plan-31884

Switching to a cheaper option if it’s not in use may help, then switch back to a new plan when you’ll be using it.

 

Mohammed