My 2 year contract ends Nov 5. I want to change to 30 day rolling sim only contract but I want to keep my existing sim. Reading conversation with another customer who continued to be charged for his existing contract AND for the new sim only contract - nightmare!! Please run me through how I change and when, without being charged twice.
Best answer by Footy
Hi Sally, I’ve just upgraded to a Sim only contract. The key is to upgrade not just order a new deal. If you view all your upgrade options you should see a Sim only one. Not sure you’ll keep your Sim but you will keep your number. Hope that helps. Cheers