My 2 year contract ends Nov 5. I want to change to 30 day rolling sim only contract but I want to keep my existing sim. Reading conversation with another customer who continued to be charged for his existing contract AND for the new sim only contract - nightmare!! Please run me through how I change and when, without being charged twice.
Solved
Upgrade to a SIM Only Plan
Best answer by Footy
Hi Sally, I’ve just upgraded to a Sim only contract. The key is to upgrade not just order a new deal. If you view all your upgrade options you should see a Sim only one. Not sure you’ll keep your Sim but you will keep your number. Hope that helps. Cheers
This topic has been closed for replies.
Log in to the iD Community.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Social Login
Log in with Facebookor
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.