Hi, I just finished a 24 month contract. If I ‘change my plan’ via the app am I signing up to another 24 months? 12 months? 1 month?
Thanks
Solved
What happens if i change my plan, does this affect my Contract length?
Best answer by Nikhil P
Hi
If you go down the ‘Change my plan’ route on the iD Mobile app, you’ll only be shown 30-day rolling plans, as you’re now out of your 24 month contract, and can end your plan whenever you’d like. You also have the ability to change your plan every 30-days should you like to.
If you go down the ‘Upgrade’ route, you’ll be able to either choose a new Handset plan (24 months) or a SIM Only plan (30-day rolling) as
Should you need any more information, just let us know.
This topic has been closed for replies.
Hello
It would all depend on what you’re going for.
If you’re just choosing a SIM-only plan, then you’d only ever be on a 30-day rolling contract. This means you can cancel at any time, but we’d just need 30 days notice to get that done.
If you’re opting to take a new phone, then that would be a 24-month contract.
If you need any further help though, just let us know here.
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Hi
If you go down the ‘Change my plan’ route on the iD Mobile app, you’ll only be shown 30-day rolling plans, as you’re now out of your 24 month contract, and can end your plan whenever you’d like. You also have the ability to change your plan every 30-days should you like to.
If you go down the ‘Upgrade’ route, you’ll be able to either choose a new Handset plan (24 months) or a SIM Only plan (30-day rolling) as
Should you need any more information, just let us know.
Three or four days ago I upgraded my mobile from a Samsung to an Apple 6s. Un fortunately the staff in the car phone warehouse were unable to pair the two so I have tried to do it myself but it just won’t happen. Can you suggest what else I can do as my new phone is totally useless at the moment.
Hello Lesley, when you say pair the two, what do you mean by this? Is the old SIM active? or the new SIM?
Mohammed
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.