Hello, I am due and upgrade and have selected my new phone and new contract. I am trying to check out but I am stuck on the "About you" section. Every time I try and press continue, it does nothing but pop up with a message saying "These details can't be editied at this stage as we need to use the information currently held on your account for eligibility purposes." But I have not edited or changed any details, it doesnt even give an option to. All the details were already there on the account. Please help I have tried everything.
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