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additional data

  • September 16, 2024
  • 1 reply
  • 17 views
Darren Griffin
Community Member

I have run out of data and have purchased add on but it hasn’t added. How long does it take?

Best answer by Kash

Hi @Darren Griffin,
Welcome to the Community!

Add-ons are added instantly but can sometime take a few minutes.

I would advise contacting our Live Chat Team to check what has gone on.

 

Kash

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    Kash
    iD Mobile Employee
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    • Kash
    • iD Mobile Employee
    • 8064 replies
    • Answer
    • September 18, 2024

    Hi @Darren Griffin,
    Welcome to the Community!

    Add-ons are added instantly but can sometime take a few minutes.

    I would advise contacting our Live Chat Team to check what has gone on.

     

    Kash

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