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cancel contract

  • September 25, 2024
  • 3 replies
  • 180 views

I need to cancel my contract but can't log into the app or online 

3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8352 replies
  • September 30, 2024

Hi @jasminjade 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


Sjm
New
 Contributor
  • New
 Contributor
  • 1 reply
  • May 25, 2025

Hi I want to cancel my contract


Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3991 replies
  • May 26, 2025

Hey there ​@Sjm, are you able to login to the iD Mobile app/website please?

 

The below link should help either way:

 

https://www.idmobile.co.uk/help-and-support/leaving-id

 

Thanks,

Tyler