Hello my contract can upgrade in March if I don't want to renew has my phone is ok could I just go onto sim only to make it cheaper
contract
+21Hi there
Yes you can do just that.
What I would suggest is if you go via the iD app or online portal use the upgrade deals/change my plan options via either to avoid the chance of accidentally opening another account. From the home screen the upgrade deals will be there after 10 months on a 12 month contract and 22 months on a 24 month contract.
Or if you don’t want to tie yourself in to a 12/24 month contract opt for the change my plan instead as after your existing minimum term contract is up it will revert to a rolling month contract anyway. These ‘deals’ can work out slightly higher in cost but the benefit is you can upgrade every 30 days to a better deal as they become available - my wife and I did just that the other month, took out a very good data deal without no increase in price. On the subject of price increases 30 day contracts don’t have price rises every April either!
+25Hi
Of course, you won’t need to upgrade to a new device, you can upgrade to a SIM only plan.
Upgrades to a new device are (from a 24 month device plan) typically available 60 days before your contracted term ends, SIM only available once the contracted term has ended.
Tom
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Thank you yes I think I will go to sim only when my contract is finished, do I need to have a new sim card though even if I am staying with you my phone is still ok for now , in the mean time I have till may to change my mind
1 person likes this
+25Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Do you mean upgrade to another mobile phone on my account or just keep my old phone and sim but just go on to a sim only account with this sim what still in ?
+21I’d say he means everything stays as it is - same phone and same SIM and same account (credentials), you’ll just move it to a SIM only (change my plan at month 12 or 24 would be my advice but you can opt for a 12 or 24 month fixed term SIM only plan)
+25Hi
An “upgrade” isn’t necessarily to a new phone, you can upgrade to a new phone OR just a SIM only plan if you wish.
As long as what you’re processing and purchasing is an upgrade and not a new line, you’ll keep the same account, number, SIM etc.
Tom
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Thank you
+24Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
Reply.
Rich Text Editor, editor1
Editor toolbars
Press ALT 0 for help
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.