I’ve found a monthly sim only deal on a price comparison site, that is slightly cheaper with a slightly better allowance than my current plan (also a monthly sim only plan) I looked at available plans to upgrade to in my app/account and that deal is more expensive. Is there anyway I can switch to this better plan directly? Or do I need to get a PAC and transfer as if I were a new customer?
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Found a plan on comparison site, not available in the app, how can I get it
Best answer by MZone
Have you discussed your upgrade options with the iD Telephone Sales team,
Speak to a sales adviser on 020 7139 1397, between 9am - 6pm.
Failing that if you wanted to take the new deal with a new number you would have to double port to another network and back again as you can’t use a PAC to transfer from iD to iD.
+16Have you discussed your upgrade options with the iD Telephone Sales team,
Speak to a sales adviser on 020 7139 1397, between 9am - 6pm.
Failing that if you wanted to take the new deal with a new number you would have to double port to another network and back again as you can’t use a PAC to transfer from iD to iD.
No I only found it this afternoon so haven’t had the chance, but that’s annoying, I guess I can get a payg sim for a month if so
1 person likes this
Hi
We would recommend speaking with the team on 0207 139 1397 to discuss your options as an existing customer.
Please do let us know how you get on.
Nat
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