Just been browsing through the available upgrades available for my SIM only plan. Some of them mention they offer a £10/35/50 gift card but no information as to what they are or where they can be used. Tried asking live chat who just say they don’t offer any, but clearly they do.
Anyone have any information?
Best answer by andewhite
You might be looking at iD Mobile products offered by iD Mobile affiliates,
If you do want to keep your existing mobile number, make sure you follow the official iD Mobile upgrade process.
Otherwise, discuss your upgrade options with the iD Mobile telephone sales team, by calling 020 7139 1397 - the sales advisers are available 9am - 6pm.
+26You might be looking at iD Mobile products offered by iD Mobile affiliates,
If you do want to keep your existing mobile number, make sure you follow the official iD Mobile upgrade process.
Otherwise, discuss your upgrade options with the iD Mobile telephone sales team, by calling 020 7139 1397 - the sales advisers are available 9am - 6pm.
You might be looking at iD Mobile products offered by iD Mobile affiliates,
If you do want to keep your existing mobile number, make sure you follow the official iD Mobile upgrade process.
Otherwise, discuss your upgrade options with the iD Mobile telephone sales team, by calling 020 7139 1397 - the sales advisers are available 9am - 6pm.
Nope. I’ve seen them both through their app and through their website.
Hi
Thanks for getting in touch and apologies for any confusion.
Are you able to select the tab where it shows the gift card? If so, does it provide any additional information?
It would be best to speak directly with the sales team as they will be able to confirm the offer for you. They are available on 0207 139 1397.
Thanks,
Nat
Hi
Thanks for getting in touch and apologies for any confusion.
Are you able to select the tab where it shows the gift card? If so, does it provide any additional information?
It would be best to speak directly with the sales team as they will be able to confirm the offer for you. They are available on 0207 139 1397.
Thanks,
Nat
No nothing happens when I try and select it or any of the gift card offers on any of the upgrade plans.
+21
Something funky is going off here on app version 6.6.0 (amongst other new gremlins). Firstly the upgrade deals now default to phones only (no SIM only deals are offered), but when you select the brand as iD from the filter you then get the same page as above - app version 6.5.0 had BOTH options (phones or SIM only).
Anyway, looking at the terms and conditions (you have to keep scrolling right down to the bottom) it states it is a Currys Gift Card up to £50 valid from 16/01/25 to 15/02/25
Just be mindful every single time you jump through this new hoop and you click back the app crashes with the “Sorry, you have been blocked You are unable to access idmobile.co.uk”
Great update!
edit if you’re not aware when the app puts the security shutters down you have to force close the app
Something funky is going off here on app version 6.6.0 (amongst other new gremlins). Firstly the upgrade deals now default to phones only (no SIM only deals are offered), but when you select the brand as iD from the filter you then get the same page as above - app version 6.5.0 had BOTH options (phones or SIM only).
Anyway, looking at the terms and conditions (you have to keep scrolling right down to the bottom) it states it is a Currys Gift Card up to £50 valid from 16/01/25 to 15/02/25
Just be mindful every single time you jump through this new hoop and you click back the app crashes with the “Sorry, you have been blocked You are unable to access idmobile.co.uk”
Great update!
edit if you’re not aware when the app puts the security shutters down you have to force close the app
Well the app redirects to the website within the app so it’s a site issue in any case to my mind.
In any case if it’s a Curry’s gift card you’re the first helpful person to answer my question so thank you for that.
+21Well the app redirects to the website within the app so it’s a site issue in any case to my mind.
Yep, its how they redirect from their app to idmobile.co.uk and when we click back it causes the block prompt🙄.
You can also get the same block screen if you start on Wi-Fi (whilst using the app) and go out of range to mobile data and then back to Wi-Fi or vice versa (I know the wifi to data hiccup is caused by the IP address changing and their system would see this change)
Anyway, if you ever see the block message just force close the app.
In any case if it’s a Curry’s gift card you’re the first helpful person to answer my question so thank you for that.
Happy to help - though they made it ‘fun’ to find….🤐
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