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Question

Gift Card Nightmare with Currys

  • April 14, 2025
  • 1 reply
  • 10 views

Yr not alone, I’ve been trying for more than a wk now. 
move contacted ID mobile direct on there contact tel no. Where they once again took all my relevant details & confirmed my Gift Card ref No. Was told wait 24- 48 hrs & it will be activated when I visit Currys.

Sadly NOT.

Manager Aden claimed he has emailed Currys Medics Team who should sort this issue.

I also learned the Medics Team are working on a skeleton crew. 
Was told to go confirm all my Account details with ID mobile guy. Which I did again.

Was finally told after going around in circles it’s possible we should have been sent E gift in form of email???? Not An actual Gift Card.

Crazy as they send a courier to ur house from Royal Mail for which you have to provide a specific pin to take delivery of Gift Card

We can put a Man on the Moon, but Currys can’t sort Customers Gift Cards!
Beggars Belief!

 Curry’s  Continue giving Customers  the run around. 
& Customers are left with No Support???

ID mobile need to give Curry’s a wake up call.  

 

1 reply

Tyler
iD Mobile Employee
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  • iD Mobile Employee
  • 3719 replies
  • April 16, 2025

Hey there ​@Carole Agyei-Dua, we will get back to you via PM as soon as possible.

 

Thank you for your patience.

 

Kind regards,

Tyler