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How can i find out what phone i can upgrade to?

  • November 17, 2024
  • 2 replies
  • 75 views
B
New
 Contributor

I'm eligible for an upgrade on 13th December and there's a particular phone that I want, how do I know whether this phone will be available as part of the upgrade options? 

    2 replies

    Daz_S
    Gold Contributor
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    • Daz_S
    • Gold Contributor
    • 1627 replies
    • November 17, 2024

    Hi there ​@Bethan16 

    You could use the mobile app or online portal.

    Simply open either and click on View all upgrade deals.

    I'm just another customer. ***Only genuine iD Mobile staff have iD Mobile Employee after their name*** **Don't post your phone number or account details as these can be seen by anybody**
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 7891 replies
    • November 18, 2024

    Hi ​@Bethan16 

     

    Without being at the point of being able to upgrade no offers would be made to you so unfortunately we wouldn’t know right now.

     

    We’d recommend awaiting until you’re eligible for an upgrade to see what devices are available to you.

     

    Tom

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