invoice required for samsung chromebook claim

Hi ​@angeg 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Tom

Can someone contact me, I need my upgrade invoice to obtain the Samsung chrome notebook. 

Hello ​@SamanthaM 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Nat 

Can someone contact me please, I haven't recieved any proof of purchase to claim the Samsung notebook. Purchased the phone on the 1st January. 

Hello ​@Natasha Andrews 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

We’ll see you there. 

Thanks,

Nat 

Can someone contact me please? I purchased the phone upgrade on 14/1/24 and now have the new phone and can see updated plan but have had no contact with proof of purchase or invoice.

Hey there ​@Bowleedor, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link:

https://community.idmobile.co.uk/inbox/overview

Thanks,

Tyler

Hi Tyler

I have received the private message asking me for details to confirm my identity so that you can support my query however I'm unable to reply as it says "This member can only receive messages from members they are following" (see below for screenshot). Can you please help with this?

​@Tyler 

I'm also unable to message this account as shown below

Hi ​@Bowleedor 

Our apologies, we have made the necessary amendments on our side. 

Can you please try again?

Nat