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Match Upgrade to avoid triangle port


I am currently on a Sim only contract with IDMobile but saw a deal on IDmobiles website for a PAYM contract. I have signed up for that contract and will receive the phone today but have found out you cant port a number through the same network.

To avoid a ‘triangle port’, can IDMobile match the PAYM deal I saw on their website so that I can cancel the new contract but keep the phone due to be received today and have it as an ‘upgrade’ instead of a new contract?

Incidentally, I am outside of my minimum contract on my Sim only deal so surprised that the ‘upgrade’ deals currently available aren’t even close to new contracts being offered on IDMobiles own website?

Best answer by andewhite

Just give the iD Mobile telephone sales team to find out if they’ll price match, ​@Ben_12345

Contact iD sales on 020 7139 1397, between 9am - 6pm.

Good luck! 

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2 replies

andewhite
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  • March 7, 2025

Just give the iD Mobile telephone sales team to find out if they’ll price match, ​@Ben_12345

Contact iD sales on 020 7139 1397, between 9am - 6pm.

Good luck! 


Tom
iD Mobile Employee
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  • March 7, 2025

Hi ​@Ben_12345 

 

It wouldn’t be possible for us to offer a price match here, however as ​@andewhite suggests it could be worth seeing what the sales team can do.

 

Tom