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Question

Match Upgrade to avoid triangle port


I am currently on a Sim only contract with IDMobile but saw a deal on IDmobiles website for a PAYM contract. I have signed up for that contract and will receive the phone today but have found out you cant port a number through the same network.

To avoid a ‘triangle port’, can IDMobile match the PAYM deal I saw on their website so that I can cancel the new contract but keep the phone due to be received today and have it as an ‘upgrade’ instead of a new contract?

Incidentally, I am outside of my minimum contract on my Sim only deal so surprised that the ‘upgrade’ deals currently available aren’t even close to new contracts being offered on IDMobiles own website?

2 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12058 replies
  • March 7, 2025

Just give the iD Mobile telephone sales team to find out if they’ll price match, ​@Ben_12345

Contact iD sales on 020 7139 1397, between 9am - 6pm.

Good luck! 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7891 replies
  • March 7, 2025

Hi ​@Ben_12345 

 

It wouldn’t be possible for us to offer a price match here, however as ​@andewhite suggests it could be worth seeing what the sales team can do.

 

Tom