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phone upgrade out of stock

  • August 12, 2024
  • 1 reply
  • 94 views

Jack Noble
Community Member

Ordered the new motorola edge 50 ultra as a upgrade, nothing on the site saying it was out of stock. Paid the upfront cost and was accepted for the upgrade. Then for a second email saying I have chosen a phone out of stock. Which I hadn't. Now no correspondence about a date of arrival or any other information. Anybody help what's the best thing to do. 

1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7949 replies
  • August 19, 2024

Hi @Jack Noble 

 

Taking a look we do currently have stock of this device, do you have you order yet?

 

Tom