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Poor Service from Currys & lityle support ID Mobile

C
Active Contributor

Despite receiving messages from ID mobile claiming to attempt helping me with my Gift Card.

I’m still at a standstill.

No response from Curry's store,  since they were sent an email from Rob last Friday in store concerning Gift Card activation.

Will somebody please offer support. 
No point giving a customer a Gift Card that’s not been activated.

it appears other people experiencing same problem.

    4 replies

    MZone
    Platinum 
Contributor
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    • MZone
    • Platinum 
Contributor
    • 929 replies
    • April 10, 2025

    ​@Tyler Can you help with this please?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3719 replies
    • April 10, 2025

    Hey there ​@Carole Agyei-Dua, we’re very sorry to hear this. Are you in discussion with ourselves about this via PM?

     

    If not, we can send you a PM to investigate further.

     

    Thank you ​@MZone for raising.

     

    Thanks,

    Tyler

     

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    MZone
    1 person likes this
    • MZone
      MZone
    C
    Active Contributor

    Still Waiting for Support with Gift Card. As are lot of other Customers.

    C
    Active Contributor

    Who can Support me with this Gift Card. 1wk 3days now still No Support from Currys & ID Mobile to simply Activate £50 Gift Card?????

    Reply.


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