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s25 ultra pre order

  • January 31, 2025
  • 4 replies
  • 67 views

Hi so I pre ordered the s25 ultra as an upgrade on the 29th of this month where I did receive the order confirmation where it said it would be available from the 31st but I am yet to receive any dispatch emails so just curious when the ultras are ment to be dispatched.

4 replies

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  • iD Mobile Employee
  • 2117 replies
  • February 1, 2025

Hello ​@Jessica Barnett 

 

Thank you for getting in touch with us here on the community. 

We apologise for the delay.

 

We would usually email to confirm once an order has been dispatched. 

Have you checked your junk/spam folders for the email?

 

Thanks, 

 

Nat 


  • Author
  • New
 Contributor
  • 2 replies
  • February 2, 2025

I have that was were I found the email off when I ordered it which give me my order reference number and what I had ordered its the dispatch emails and stuff I am still waiting on 


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  • iD Mobile Employee
  • 2117 replies
  • February 2, 2025

Thank you for confirming. 

 

Which colour did you order please? 

 

Nat 


  • Author
  • New
 Contributor
  • 2 replies
  • February 2, 2025

I ordered the sliver blue one