Hi My phone contract ends on 5May2024, I can see that I’m eligible for updgrades but I can’t see the sim only deal option..Can someone please help as I’m looking to reduce my monthly Direct Debits and I don’t need a new phone
Solved
Switching over to a sim only plan
Best answer by Tyler C
Hey there
If you’re wanting to upgrade/plan change to a SIM only contract, then you’ll need to login to the iD Mobile app/website (once it’s back online), and go to the “Upgrades” or “Plan change” tab on there, and choose on available to you.
If you’re unable to do so or can’t find one you’re happy with, then please call our sales team on 02071391397, who can provide further assistance regarding this.
Thank you,
Tyler
This topic has been closed for replies.
+24Hey there
If you’re wanting to upgrade/plan change to a SIM only contract, then you’ll need to login to the iD Mobile app/website (once it’s back online), and go to the “Upgrades” or “Plan change” tab on there, and choose on available to you.
If you’re unable to do so or can’t find one you’re happy with, then please call our sales team on 02071391397, who can provide further assistance regarding this.
Thank you,
Tyler
Log in to the iD Community.
Not a member yet? Create an account
Please note: 'Log in with Facebook' is no longer available. If you used this service, you'll need to create a password to keep using the iD Community. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.