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Switching to a new plan

  • January 12, 2025
  • 3 replies
  • 34 views

Modestus Roberts
New
 Contributor

I have a plan that does not not give me enough Data and I am keen on switching to a new Unlimited Plan for the same phone. How do I go about it. Is there someone to call or is everything on this app.

Best answer by Natalie W

Very sorry to hear that ​@Modestus Roberts 

You can speak directly with the team on 0207 139 1397. 

Please let us know how you get on. 

 

Nat 

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3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8068 replies
  • January 14, 2025

Hi ​@Modestus Roberts,

Welcome to the Community!

You can look at changing your plan or upgrade your account if you are eligible.

The link below will help you with your plan change.

 

Kash


Modestus Roberts
New
 Contributor

No, I am already aware of the link. I have read it and it did not answer my question. 


Forum|alt.badge.img+17
  • iD Mobile Employee
  • 1888 replies
  • Answer
  • January 14, 2025

Very sorry to hear that ​@Modestus Roberts 

You can speak directly with the team on 0207 139 1397. 

Please let us know how you get on. 

 

Nat