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trade in

  • November 22, 2024
  • 3 replies
  • 121 views

So I sent my old phone for trade in, in the email it said 3-5 working days to process, I’ve now been told there’s a backlog and they have no idea how long it’s going to take, anyone traded in recently and know how long it takes? Thanks. 

Best answer by Kash

Hi ​@Danielle12,

Welcome to the Community!

Our trade-in service is provided by our sister company Currys. For any queries with your trade-in please contact TradeUpHelp@currys.co.uk

 

Kash

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3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8003 replies
  • Answer
  • November 23, 2024

Hi ​@Danielle12,

Welcome to the Community!

Our trade-in service is provided by our sister company Currys. For any queries with your trade-in please contact TradeUpHelp@currys.co.uk

 

Kash


Jane Elizabeth Allen
New
 Contributor

Sent my old phone in to trade not heard any think 13 mini iphone


Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8003 replies
  • January 21, 2025

Hi ​@Jane Elizabeth Allen,

Welcome to the Community!

The Help Hub link below will assist you further.

 

Kash