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Upgrade

  • September 23, 2024
  • 2 replies
  • 53 views
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Community Member

Hi,
I would like to ask for some advice as I’m considering upgrading to the iPhone 15 Pro Max, but my contract for my Samsung S23 Ultra still has about half its term left. I can upgrade after 36 days. What would be the best option for upgrading to the iPhone?

Best answer by Matthew T

@FilipD - You’ll be able to see when you’re due an Upgrade in the iD Mobile app. Until then, you can’t upgrade. Perhaps you can buy the iPhone 16 Pro Max and sell your S23 Ultra? Thanks.

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    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12061 replies
    • September 23, 2024

    Unfortunately @FilipD, if you’re on an iD Mobile 24-month minimum term Pay Monthly Phone plan, then you can only upgrade once within the final two calendar months of your contract minimum term. 

    Forum member (non-iD)
    Matthew T
    iD Mobile Employee
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    • Matthew T
    • iD Mobile Employee
    • 1825 replies
    • Answer
    • September 26, 2024

    @FilipD - You’ll be able to see when you’re due an Upgrade in the iD Mobile app. Until then, you can’t upgrade. Perhaps you can buy the iPhone 16 Pro Max and sell your S23 Ultra? Thanks.

    iD Community Manager

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