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upgrade

  • October 5, 2024
  • 5 replies
  • 292 views

Scorpion
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  • Helpful
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  • 19 replies

Hi I am due an upgrade but when I look I get a better deal on the same phone than on the upgrade if I start I new account after I’ve been with Id for ages i thought I would get a better deal but know thinking about leaving them

Best answer by Lauren

Hi @Scorpion, welcome to the community!

All upgrade deals will be available via the iD app or your account online. However, if you wish to discuss your options further, you can also call the sales team to see what they can offer.

Their number is 0207 1391 397.

-Lauren

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5 replies

Lauren
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • Answer
  • October 8, 2024

Hi @Scorpion, welcome to the community!

All upgrade deals will be available via the iD app or your account online. However, if you wish to discuss your options further, you can also call the sales team to see what they can offer.

Their number is 0207 1391 397.

-Lauren


Scorpion
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  • 19 replies
  • October 8, 2024

Looked in account upgrade deals really bad went to shop better deal with same phone and everything thx


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7893 replies
  • October 10, 2024

Hi @Scorpion 

 

Glad to hear you found something that works for you.

 

Tom


Pete12345
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  • New
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  • 1 reply
  • October 30, 2024

I have just upgraded but my account is still showing my old deal but I have had 2 different emails from id saying bills are going to come out I think I am going to be paying 2 bills why


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  • iD Mobile Employee
  • 1932 replies
  • November 1, 2024

Hi @Pete12345 

 

Thanks for posting. 

 

I can confirm we have reviewed your separate thread regarding this and posted a reply. 

We will pick this up with you from there.

 

Thanks, 

 

Nat