Hi, i’ve ordered an upgrade (from 30 day plan to 2 year) and the phone arrived yesterday. However, i have no idea what the procedure is now. There is no documentation on the website about this.
Also, can i delay the activation of the new phone? It will be a christmas present so ideally i’d want to wait a few weeks if possible.
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upgrade questions
Best answer by Daz_S
If it was just an upgrade then I’m assuming a new SIM wasn’t also issued.
So with that in mind
So yes I’d say things will keep plodding along as they are, then after Santa arrives you move the SIM to the new phone and go from there.
(then spend the whole of Christmas day copying the content from old phone to the new phone)
+24Hey there
Your new upgrade contract begins from the order/dispatch date. Therefore, your new contract would have automatically began already, and billing and your plan will reflect that.
Your next bill may likely be pro-rata:
You cannot freeze a plan I’m afraid, it begins from the order date and billing for the new plan begins from then.
Thank you,
Tyler
Thanks.. so what happens in regards the phones? will the old one still work until whatever date i change sims, and then the new one starts working?
+22If it was just an upgrade then I’m assuming a new SIM wasn’t also issued.
So with that in mind
So yes I’d say things will keep plodding along as they are, then after Santa arrives you move the SIM to the new phone and go from there.
(then spend the whole of Christmas day copying the content from old phone to the new phone)
Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
+25Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
1 person likes this
+22👍
And after Santa gets released having been stuck up your chimney/boiler flue or possibly your letter box (unless you have the magic door?), after transferring the content to the new phone, sign out of any apps on the old phone before signing into them on the new phone and if you’re getting rid of the old one factory reset it to remove all of your content/data.
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