Skip to main content
Solved

Upgrading from Contract to SIM Only

  • October 1, 2024
  • 1 reply
  • 203 views
M
Community Member

Hi folks, 

 

just wanted to check something.  My contract is up, and I want to stay with ID, keep my number (that's the important bit) but go to a SIM only plan.

 

If I Upgrade (as in, follow the whole “upgrade your plan” etc and chose a SIM only deal) then my number stays the same and the old plan will end, is that correct?

 

I’m aware that you can’t transfer number between contracts on the same provider normally, but didn’t know if this wasn’t the case when it’s an upgrade (even though I’ll be spending significantly less per month!)

 

Thanks

Best answer by Tom

Hi @Mongoosiest 

 

As long as you’re upgrading, you’ll be keeping the same number, account, etc.

 

If you purchase a new plan, this would come with a new number.

 

Tom

View original

    1 reply

    Tom
    iD Mobile Employee
    Forum|alt.badge.img+25
    • Tom
    • iD Mobile Employee
    • 7949 replies
    • Answer
    • October 4, 2024

    Hi @Mongoosiest 

     

    As long as you’re upgrading, you’ll be keeping the same number, account, etc.

     

    If you purchase a new plan, this would come with a new number.

     

    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Reply.


    Terms & Conditions