upgrading question

I could be wrong but you’re essentially downgrading. And for that to happen you’d probably need to see out the entire duration of your current SIM and phone contract (you can upgrade/renew your existing SIM and phone deal with 2 months left on that contract).

If you’ve reached 24 months and (as an example) 1 day, then you should be able to renew your contract on to a SIM only deal.

Just so you know, unlike most providers I’ve used, when the phone is paid off in full the contracted price does NOT revert a lower price with iD. Others automagically drop their price to SIM only prices.

Others may clarify when you can renew.

HI Thanks for the answer. My contract finished yesterday. It only offers me the option to upgrade to another phone. Nothing else. I can’t even cancel the current one. i am totally stuck.

click cancel get

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To be honest I am going off these cheap online companies. It’s all fine until you get a problem. 

Thanks again, it’s an early upgrade offer, my contract has not finished yet. did  not realise so problem solved. thanks again.

No problem @thompson_2009 at least we sussed it out 👍

Hey there @thompson_2009, we hope the kind support from one of Community members @Daz_S was able to help.

Should you need anything else, please do let us know.

Thanks,

Tyler