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voice calls

  • January 23, 2025
  • 1 reply
  • 8 views
Kulwinder Singh
Community Member

I am unable to make any calls. It is silent when I dial a number

    1 reply

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 3165 replies
    • January 24, 2025

    Hey there ​@Kulwinder Singh,

     

    We're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

     

    Updates can be found here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

     

    Thanks,

    Tyler

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