I’ve already contacted curry’s but no reply and no confirmation even though I have tracked delivery. ID need to do better here, you can’t sit and promote a trade in and it take ages to come through.
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Hello
Thank you for getting in touch.
We are sorry to hear you have not received an update.
Can you please confirm when you sent the handset to us?
What does the tracking advise please?
Thanks,
Nat
sent on Thursday, iPhone 13 it was delivered on Monday as per my tracking receipt and I’ve received no confirmation.
Hey there
If it takes longer than that, please email our trade-in team on TradeUpHelp@currys.co.uk
https://www.idmobile.co.uk/trade-in
Thanks,
Tyler
Yes I’m aware but they hadn’t even confirmed on their side they had received it. Anyway I received an email today following my call to Curry’s yesterday that I will receive the full payment so all sorted.
That’s great to hear
Please reach out if you require any assistance in the future.
Nat
Reply.
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