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Will I lose my rolled over data when upgrading to sim only monthly contract?


Kat Chaszczewski
New
 Contributor

I am now out of contract and am thinking of upgrading to sim only contract. I have loads of rolled over unused data so wondering if I will lose this when I upgrade?

Thanks

Best answer by Tom

Hi @Kat Chaszczewski 

 

Yes, when upgrading your roll over data will reset, it will begin again after the first month on the new plan.

 

Tom

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3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
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  • July 16, 2024

Hi @Kat Chaszczewski 

 

Yes, when upgrading your roll over data will reset, it will begin again after the first month on the new plan.

 

Tom


Kat Chaszczewski
New
 Contributor
Tom wrote:

Hi @Kat Chaszczewski 

 

Yes, when upgrading your roll over data will reset, it will begin again after the first month on the new plan.

 

Tom

Thanks for responding Tom - I’ve upgraded now to all sorted


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 7891 replies
  • July 29, 2024

Hi @Kat Chaszczewski 

 

Glad to hear, if you need anything else please let us know.

 

Tom