Skip to main content
Solved

can i change handset during contract

  • September 1, 2024
  • 1 reply
  • 79 views

I’ve had a phone for a few months now but I want to change device, is there a way to change the device without waiting for an early upgrade such as paying off the handset amount or returning the device?

Best answer by Kash

Hi @Karlabuchan,

Welcome to the Community!

Unfortunately we don’t offer early upgrades.

The date you see on your upgrade is the earliest you can upgrade.

 

Kash

View original

1 reply

Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • 8064 replies
  • Answer
  • September 5, 2024

Hi @Karlabuchan,

Welcome to the Community!

Unfortunately we don’t offer early upgrades.

The date you see on your upgrade is the earliest you can upgrade.

 

Kash